Critical restoration priorities will include hospitals, critical water wells and wastewater facilities, critical infrastructure facilities e.g. communications, schools, public safety/health and ports of entry.
Residents are asked not to inundate or overwhelm GPA Trouble Dispatch lines with inquiries regarding service restoration. Updates on power restoration will be provided to media, Office of Homeland Security/Office of Civil Defense and posted on GPA’s Facebook page (www.facebook.com/
As restoration of power progress and communications systems are restored, the Authority’s Automated Meter Infrastructure or Smart Meter Network will be able to locate outage pockets within the villages and assign line crews to make repairs.
Trouble Dispatchers will receive calls for down live (sparking) lines, damaged poles or blown transformers. If such conditions are present, then please immediately report this situation to GPA's 24-Hour Trouble Dispatch at 475-1472/3/4 or via direct message on GPA’s Facebook page. Please provide exact location or address, contact information and condition of location. Consider such situations as dangerous and life threatening.
Power Line Safety after Storms/Typhoons
See downed overhead lines? Stay away and call GPA Trouble Dispatch at 475-1472/3 or 4. The passage of tropical storms/typhoons often damage power lines, hardware or equipment, exposing people to deadly danger. Keep your family and neighbors safe with these downed-line safety tips.
If You See Downed Power Lines:
1. Do not go near downed lines or fallen wires.
2. Stay away from anything touching downed lines (tree limbs, vehicles, puddles, etc.).
3. If someone already made contact with a power line, do not try to rescue them. You can’t help if you become a victim. Call 911.
4. Report downed power lines to GPA Trouble Dispatch at 475-1472/3 or 4.
Keep Your Distance From Objects Near Overhead Lines:
1.Metal objects like fences and guardrails can become energized if a power line contacts them
2. Do not attempt to remove tree limbs from power lines.
3. The ground may be energized near a downed line.
4. Standing water (puddles from flooding) may be energized from a downed line.
5. Parked vehicles may be energized from a downed line.
GPA reminds the public that all fallen lines should be considered “live” and everyone should avoid them severe injury or death.